We think you’ll love using our products as much as we love making them. However, if you’re not 100% happy with your MANDRN bag, we offer hassle-free returns and exchanges up to 30 days after receiving your product. Please note, for US customers if we generate a return label we will deduct this label from the final refund.
SHIPPING TIMES & COSTS:
Please note that processing and shipping times might be a little longer than usual due to COVID-19.
We ship out all orders from our US fufillment center in Pennsylvania, USA.
Please note, we cannot guarentee shipping delivery timelines. Expect an additional 1-2 days of processing time before your order is shipped out, on top of the couriers shipping time.
UPS Economy Shipping is FREE for orders over $150 USD and arrives in 5-9 business days or is $4.99USD to ship economy
UPS Express 2 day Air- 1-3 business days for $19.99
DHL International Economy Shipping is FREE for orders over $150 USD. Shipments take 9-14 business days, not including time at customs. Or is $7.99 USD to ship DHL International Economy DHL International Express Shipping- 3-5 business days (not including time at customs), for $24.99 (Please note this does not include time at customs which may vary)
DHL International Standard Shipping is $14.99. Shipments take on average 2 weeks to ship, but this is not included time at customs which varies from country to country and can take up to 4 weeks to get your package altogether.
DHL International Express Shipping- 3-5 business days, for $24.99. Please note this does not include time at customs which may vary.
DUTIES: As we ship from the US, there may be additional duties incurred in shipment in which we do not cover.