If you've received a product and It doesn't live up to your expectations, or you don't love it within 30 days we will gladly except a return for a full refund (minus return shipping label costs if we generate a label).

We offer 1 free exchange for all domestic USA purchases! 

Please keep in mind, we only may generate return shipping labels for North American clients, not the rest of the world (Europe, Asia.)

All final refunds, return label costs are deducted from the final amount. See full policy here.

To help sustain the life of your MANDRN bag, avoid direct contact with water, moisture, or heat surfaces. Clean your bag with a lightly damp cloth & water monthly to rub off any accumulated dirt. Use a leather conditioner regularly. Store in a cool, dry place and keep out of the rain as much as possible. See more here.

See our full FAQ here.